Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential patients as well.
Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential patients as well.
All rights reserved, AccuVision makes this website available and free to all users for the sole purpose of providing information about AccuVision and its services.
This site contains links to other sites. AccuVision is not responsible for the privacy practices of other sites that are linked to us. Other websites may make forums, message boards, and/or newsgroups available to its users to post, retrieve, and discuss health-related issues. Please remember that any information you voluntarily post, except where expressly noted otherwise, may be accessible and is public information. Please use caution when disclosing personal information. If you have any questions regarding this statement or your dealings with our website please email info@accuvision.co.uk.
An initial virtual consultation for Laser Vision Correction is complimentary. Please note, AccuVision may charge for subsequent consultations and for consultations related to other treatments or medical conditions.
All eye surgery procedures carry a level of risk including not obtaining the desired outcome through varying levels of vision loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your assessment consultation.
Prescriptions outside the eligible range are always competitively priced.
In this Privacy Notice we use “we” or “us” or “our” or “AccuVision” to refer to the company who is using your personal information, and the clinicians and employees who provide and assist in your enquiry or treatment.
The personal information that we collect will depend on your relationship with us. We will collect different information depending on whether or not you are already a patient of AccuVision.
We may use “special categories of personal information” (otherwise known as “special categories of data”) about you, such as information relating to your physical and mental health. For example, if you are a patient we will need to use information about your health in order to treat you.
If you provide personal information to us about other individuals (including medical or financial information) you should inform the individual about the contents of this Privacy Notice. We will process such information in accordance with this Privacy Notice.
In addition, you should note that in the event you amend data which we already hold about you (for instance by amending a pre-populated form) then we will update our systems to reflect the amendments. Our systems will continue to store historical data.
When you enquire via our website, the personal information we hold about you may include the following:
As a patient of AccuVision, we will hold information relating to your medical treatment which is known as a special category of personal data under the law, meaning that it must be handled even more sensitively. The special categories of personal information we hold about you may include the
following:
The confidentiality of your medical information is important to AccuVision. We make every effort to prevent unauthorised access to and use of information relating to your current or former physical and mental health. In doing so, AccuVision complies with UK data protection law, including the Data
Protection Act 2018, and all applicable medical confidentiality guidelines issued by professional bodies including, but not limited to, the General Medical Council and the General Optical Council.
From 25 May 2018, the current Data Protection Act will be replaced by the EU General Data Protection Regulation (GDPR) and a new Data Protection Act. All uses of AccuVision information will comply with the GDPR and the new Data Protection Act from that date onwards
We may collect personal information from a number of different sources including, but not limited to:
Information may be collected directly from you when:
When you register as a patient with AccuVision, we may collect further information from you, but also from other sources such as:
Our patients will usually receive healthcare from other organisations in addition to AccuVision, and so in order to provide you with the best treatment possible we may have to collect personal information about you from other organisations. These may include:
In order to communicate with you, we are likely to do this by telephone, SMS, email, and / or post.
If we contact you using the telephone number(s) which you have provided (landline and/or mobile), and you are not available which results in the call being directed to a voicemail and/or answering service, we may leave a voice message on your voicemail and/or answering service as appropriate.
Please note providing your mobile number and email address and stating a preference to be communicated by a particular method will be taken as an affirmative confirmation that you are happy for us to contact you in that manner.
We may ‘process’ your information for a number of different purposes, which is essentially the language used by the law to mean using your data. Each time we use your data we must have a legal justification to do so. The particular justification will depend on the purpose of the proposed use of your data. When the information that we process is classed as “special category of
personal information”, we must have a specific additional legal justification in order to use it as proposed.
Generally we will rely on the following legal justifications, or ‘grounds’:
Please note that failure to provide your information further to a contractual requirement with us or a clinician may mean that we are unable to set you up as a patient or facilitate the provision of your healthcare on our systems.
One legal ground for processing personal data is where we do this in pursuit of legitimate interests and those interests are not overridden by your privacy rights. Where we refer to use for our appropriate business needs, we are relying on this legal ground: Special categories of personal information includes information about your health.
You have a range of rights in respect of your personal data, as set out in detail below. This includes the right to object to AccuVision using your personal information in a particular way (such as sharing that information with third parties), and we must stop using it in that way unless specific exceptions apply as a consequence of our legal obligations
From time to time, we may share your personal information within our group or with third parties.
We may disclose your information to the third parties listed below for the purposes described in this Privacy Notice. This might include:
We may communicate with these third parties in a variety of ways including, but not limited to, email, post, fax and telephone.
We may also use your personal information to provide you with information about products or services relating to on going eye care or treatment which may be of interest to you where you have provided your consent for us to do so.
If you no longer wish to receive marketing emails sent by us, you can click on the “unsubscribe” link that appears in all of our emails, otherwise you can always contact us using the details set out in section 5 to update your contact preferences.
We do not provide your personal information to any external market research agencies nor do we sell your data to third parties.
We will only keep your personal information for as long as reasonably necessary to fulfill the relevant purposes set out in this Privacy Notice or required in order to comply with our legal and regulatory obligations.
If you would like further information regarding the periods for which your personal information will be stored, please contact our DPO for further details.
We (or third parties acting on our behalf) may store or process information that we collect about you in countries outside the European Economic Area (“EEA”). Where we make a transfer of your personal information outside of the EEA we will take the required steps to ensure that your personal information is protected.
We will only do so to the extent that it is relevant and necessary. The United States and the EEA have in place a framework, known as Privacy Shield, to facilitate compliance with data protection obligations when transferring personal data. Privacy Shield has been assessed by the EU Commission, and deemed to provide adequate protection to personal data.
If you would like further information regarding the steps we take to safeguard your personal information, please contact the DPO.
Under data protection law you have certain rights in relation to the personal information that we hold about you. These include rights to know what information we hold about you and how it is used. You may exercise these rights at any time by contacting us using the details set out within this notice.
There are some special rules about how these rights apply to health information as set out in legislation including the Data Protection Act (current and future), the General Data Protection Regulation as well as any secondary legislation which regulates the use of personal information.
If you make a large number of requests or it is clear that it is not reasonable for us to comply with a request then we do not have to respond. Alternatively, we can charge for responding.
In some circumstances, you have the right to request that we delete or amend how we process the personal information we hold about you. However, there are exceptions to this right and in certain circumstances we can refuse to delete the information in question. In particular, for example, we do not have to comply with your request if it is necessary to keep your information in order to perform tasks which are in the public interest, including public health, or for the purposes of establishing, exercise or defending legal claims, or if your request contradicts our legal responsibilities.
We may update this Privacy Notice from time to time to ensure that it remains accurate. In the event that there are any material changes to the manner in which your personal information is to be used then we will provide you
with an updated copy of this Privacy Notice.
AccuVision Ltd has an appointed data protection officer (“DPO”). The DPO helps ensure that the company complies with data protection law.
The DPO can be contacted by:
a) Telephone: 0330 123 2020
b) E-mail: info@accuvision.co.uk
c) Post: Data Protection Officer, AccuVision Ltd., 42-48 New Kings Road, London SW6 4LS.
If you would like further information about any of the matters in this Privacy Notice or have any other questions about how we collect, store or use your personal information, please contact the DPO using the details above.
Achieve clear vision under the personalised guidance of our clinicians. Simply fill this form and we will be in touch to answer all of your questions. Schedule your consultation now — proceed with informed confidence:
